conditions

Warranty conditions

Sleeworld.nl, valid for all products purchased directly from us.

1. General warranty

• Sleeworld.nl provides a commercial warranty of 3 years on the frame or chassis from our strollers and 3-year warranty on the other related parts. The starting date of this warranty is the day your baby is born.
• This warranty applies only if the product was purchased directly from Sleeworld.nl. Defects in Sleeworld products that were acquired second-hand or through an unauthorized retailer are not covered by this warranty.
• Sleeworld.nl guarantees that the products meet the agreement, the specifications stated in the offer, the reasonable requirements of adequacy and/or usability, and the legal provisions and/or government regulations in effect on the date the agreement was concluded.
• The commercial warranty provided by Sleeworld.nl does not affect the legal rights and claims that you as a consumer can permanently enforce under the law (conformity).
• Any defects must be reported within a reasonable time, but in any case within 2 months after the defect is discovered, to be reported in writing to Sleeworld.nl.
• Sleeworld.nl is not responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products, unless this has been explicitly agreed in writing.

2. Legal burden of proof

If a product is within 12 months after delivery If a defect is found, it is legally presumed that the product was not in good condition upon delivery. Sleeworld.nl can only refuse repair or replacement in this first year if it can be proven that the product was used incorrectly or improperly. After the expiration of this 12-month period, the burden of proof lies with the consumer to prove that the defect existed at the time of purchase and was not caused by negligence on their part.

3. Exclusions from warranty

The warranty expires or is not applicable in the following cases:

• Normal wear and tear of parts and upholstery due to daily use.
• Corrosion or rust formation on the wheels and chassis due to extreme environmental factors, such as high humidity, salt, ice or snow, or due to insufficient maintenance.
• Incorrect assembly or installation of a third-party part or accessory that is not compatible with the original design of the stroller.
• Accidental or intentional damage, misuse, neglect or improper storage of or care for the product.
• Damage to the handles, covers of the push bar or the upholstery resulting from normal and/or daily use.
• When the product has not been used in the normal way and in accordance with the instructions in the manufacturer's manual.
• If a repair or modification has been performed by unauthorized third parties, or if the product has been disassembled without the prior consent of Sleeworld.nl.
• Airport and transportation damage. Carefully check your Sleeworld product after it has been processed by an airline or other carrier, and file the claim directly with the relevant carrier.
• Discontent with the product regarding personal taste aspects such as suitability, weight, functionality, colour or style. For this, only the standard right of withdrawal applies upon purchase.
• If the defect is the result of regulations that the government has or will impose regarding the nature or quality of the materials used.